We talk a lot about being the most trusted brand in smartphone and tablet repair. You’ll see it in our tagline. You’ll see it in various social updates.
We try to show it by giving you customer reviews to look over or regularly updating on repairs we’ve done. Displaying trust in the work we do by showing how well our Phone Surgeons® know their way around a mobile device.
But, I want to share a photo with you that’ll sum the whole “most trusted” thing up, ok?
Here it is.
Here’s what you see in that photo: Doctor Brandon McNeely of our Tri-State Phone Surgeons in the Evansville, IN area staying well after hours to make sure this customer does not leave the store until she gets what she needs.
Right there it is. A real-life embodiment of our mission, captured by CEO/Founder Chris Jourdan. Chris caught the moment late one night and shared on his instagram account (below).
So, we say we’re the most trusted brand in smartphone and tablet repair, but this is what we mean. We will stay after hours to make sure you get what you need. If we botch a repair, something we rarely do, we will go above and beyond to make it right. When we say a repair costs a certain amount and that, by using our Phone Surgeons® certified parts – you get a lifetime warranty, that is what we mean.
We aren’t going to pull your leg. We aren’t going to attempt to pull the wool over your eyes. We are in the business of helping people. Helping people restore their lifelines. Trust that.
If you are sitting on or continuing to use a broken device, whether it be your tablet or your phone, give us a call or search one of our ERs using our Phone Surgeons® ER locator.
If you’re in the Evansville, IN tri-state area, and you’ve gotten your phone soaking wet, we’ll attempt to rescue it for FREE until July 31, 2014. So get in here!
Below is Chris’ original instagram post. Yes, we’re bragging on the boss a little. Nice to work for someone that genuinely appreciates the extra effort.